SSA Cuts Have Led to Busy Signals and Customer Services Issues


The Social Security Administration (SSA) has undergone a series of service cuts in order to save money, which has led to issues.

According to Reuters, the agency stopped mailing annual statements in 2011 in a budget-cutting move that saves $70 million annually, with Americans given the option to check statements online.

In addition, the SSA has consolidated 92 field offices across the country into 46 offices, and closed 521 contact stations. The results have led to busy signals being reported by callers to the agency’s customer service lines.

If you are waiting for the SSA to contact you, it might be in your best interest to contact a Social Security disability attorney to see if you may be eligible for Social Security Disability Insurance (SSDI).

Sponsored by Troutman & Troutman, P.C., located in Tulsa, Oklahoma.